To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Michele MacKinlay, 06/25/2024
Just got the alignment done on my daughter's car. I was very happy with everything. I got booked in very quickly. The person working at the desk is very efficient, professional, and personable. A couple of days after getting it done, there was a sound coming from one of the wheels. I brought it back in and they found it was one of the newly installed wheels from another source that was creating the sound. They very kindly retorqued all 4 wheels. My mechanic said they will only use Barrie Frame and Alignment.
